Customer Service


All equipment in the Kayleigh Plant Hire fleet is periodically serviced and prior to every hire are given a pre-hire inspection, thus ensuring your requirements reach you exactly as specified and ready to work.

A new addition to the Kayleigh Plant range of response vehicles is a motorbike, fitted with side cases. Working on the same principles as some of the nation's breakdown service companies, the addition of this vehicle allows the engineer to carry the essential tools to enable an even quicker response to site.

In addition to attending site for our own Plant and Equipment we also offer the services of our qualified Mechanical Engineers to other Company's or Clients whenever the need arises.

All Plant and Equipment in the Kayleigh fleet is regularly checked either by the Operators or by the Mechanical Engineers. Preventative maintenance checks are carried out along with scheduled periodic checks. These checks include greasing all parts and components as well as topping up any required lubricants and fuel. Also prior to delivery various photos are taken and placed on file so that there are no errors or queries in relation to the hire.

The Company runs a very youthful replacement scheme, therefore the majority of the fleet is less than 2 years old, this ensures that the Clients are always getting the best possible technology, safety and environmentally friendly equipment.

If on the rare occasion that a fault does occur we have various mobile Mechanical Engineers in house to send out to site immediately, the Company prides itself on the level of service including the response times to site requests.

service

The Hire Desk

The hire desk is available from 6:30am each and every morning till 6:30pm every week day evening and on Saturdays till 2pm. Outside these times the Plant Desk Operators can be contacted on their mobile telephones in the event of an emergency or the need for contact during night work.